Service Coordinator – Projects – Mumbai

Experience: 3 to 5 years

Qualification:

BSc/MSc – IT or B. E/B. Tech with IT knowledge

Should have good communication & Interpersonal skills

Good knowledge of Medical equipment

Job Description:

CRM – Coordination with Toll Free, Field team

CRM data correction, co-ordination

Open installation follow up, units lying with dealer or units not installed

Service call feedback, survey, corrective action measures suggested/recommended

CRM – coordination with service provider

Service handbook, guidelines improvement, process documents

CRM – configuration, online training, field feedback